Here's What Our Customers Have to Say........
Ross Group is focused on providing quality services for a competitive fee. After each project or service engagement, our clients provide their feedback on the service performed. One of the questions asked of the client is to rate your overall level of satisfaction in working with the Ross Group on a scale of 1-7 (1 being very dissatisfied to 7 being very satisfied). The average rank to this question is a 7 (very satisfied).
"The Ross Group has provided Cimcool Industrial Products, a subsidiary of Milacron LLC, excellent service for well over a decade."
- David J. Nutley, Controller, Cimcool Industrial Products, LLC
"DMAX has been using RossAssured Managed Services for several years to monitor and manage our Microsoft SQL Server and Oracle databases. DMAX has been able to concentrate on other business and technical issues and rely on RossAssured Managed Services to keep our databases up and running. DMAX has also been able to utilize Ross Group's technical expertise to migrate and upgrade our existing databases."
- Dwayne Hopkins, IT Manager DMAX
"The Ross Group supports our IT organization because I know if things don’t go right as sometimes happens with the complex IT systems, Ross Group will make it right"
CIO - National distributor of high-quality plumbing supplies; industrial pipes valves and fittings.
"I just can't say enough words of thanks for your unbelievable sacrifices this weekend to help us. In all my years in this business I have never seen the likes of you. We are so fortunate to have you."
CIO - Large public city school district.
"Appreciated the fact that you were able to send someone out quickly who was easily able to assess our situation and take action according to our needs."
IT Director – A community blood and tissue center
"I was very happy with the service."
CIO – Global Pharmaceutical Firm
"Ross Group DBA did a fantastic job and your work has been visible to my boss. We both have recommended your services to a couple of other companies recently."
DBA Manager – Global Food Supplier and Processor
"We've been working with Ross Group since 1996 because of their consistently high skill set and professional service. They always perform at a superior level. They know what they're doing without any coaching."
Larry Keller,
Director of Information Systems Warehouse
Hill-Rom
"They're very professional. They are talented. They have always provided us with the needed expertise for the service."
Steve Connolly
President
Waycraft Biosoftware, LLC
"The Ross Group came to my rescue when several other sources could not. After being told by my Oracle support group that my database was beyond repair, I sought out the experts. Ross Group went beyond my expectation in both courtesy and expertise."
Daniel McGloin
New York Historical Society
"MemberzPlusTM is not only a superb product from a reputable company, it will help us build a better understanding of our member relationships through their transactions with us. And, it has an attractive ROI."
Mark A. Shaw,
President and CEO
AAA Southern New England
"UVIS raised the bar for functionality and performance in a veterinary hospital management solution. It exceeded our level of expectation. We love it."
Laurel Schedin,
Principle Systems Analyst
University of Minnesota, College of Veterinary Medicine
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